CRISIS COMMUNICATIONS - TECHNIQUES FOR COMMUNICATING WITH CONSTITUENTS, THE MEDIA, AND SERVICE PROVIDERS
MARCH 22, 2013 - 8:30AM – 12:00PM
CEU’s: CMFO/CCFO-4.0 OFF MGMT/ANC; CPWM-4.0MGMT; RMC-4.0 PROF DEVEL
Whether the crisis is a natural disaster, security emergency, a leadership vacuum, or any loss that impacts an entire community, understanding the basic approach to crisis communication will help you limit damage. Learn who you should communicate with; what methods of communication work best; what techniques are appropriate or inappropriate; what to do when communication technology fails; who should deliver messages to various stakeholders – and more.
Understanding how proper communication affects recovery from many forms of crisis is important at many levels. This Educational Foundation Event provides information for anyone tasked with communicating during a crisis – whether at a department head level, public figure, or crisis manager.
Moderator: Paul Matacera, Educational Foundation Trustee; Partner, MBI Gluck Shaw; Past President, League of Municipalities; Former Mayor, North Brunswick
Special thanks to our Prime Sponsors